Sauna Boutique online store

TERMS AND CONDITIONS

GENERAL INFORMATION

This User Agreement contains the terms and conditions of use of Sauna Boutique online store. The products are sold by T:mi I.Lait (company registration number 2178398-0). Sauna Boutique (referred to as “we”, “us” and “our”), operates the web address, www.saunaboutique.fi (the web site and online store). Sauna Boutique has the right to unilaterally modify or otherwise update this user agreement. Customer accepts the possible changes when using the service.

We sell products to individuals (at a minimum of age 18) and companies within Finland and around the world. All prices shown include 24% VAT. Sauna Boutique reserves the right to price and delivery cost changes. When ordering from our web store you are expected to have acquainted yourself and committed yourself to the terms and conditions valid at the time of purchase.

PLACING AN ORDER

The products are sold at www.saunaboutique.fi with the 24% VAT included which is also seen in the order confirmation. Products are ordered by placing them to the shopping cart and paying for them in the online store’s checkout. All customer information is handled confidentially. The contact information given when placing the order is not used for anything else but delivery of the order and for resolving possible issues with the order.

CUSTOMER RESPONSIBILITY

When placing an order, the personal contact information must be provided correctly in the order form. In case the personal contact information provided is incorrect, Sauna Boutique is not liable for any delay in delivery or other inconvenience caused due to this factor.

ORDER CONFIRMATION

 

Once you have completed the order, selected the payment options and delivery methods, you will receive an order and payment confirmation by the email you provided. To be able to receive order and payment confirmation emails you are required to fill in your email address when placing an order. The order confirmation will show the ordered product(s), price(s) and any shipping cost(s). In case you did not receive the confirmation email, your order was most likely processed unsuccessfully. If unsure, you are advised to contact Sauna Boutique customer service directly.

PROBLEM SITUATIONS

Sauna Boutique is not responsible for the difficulty occurred during order delivery or in case of delay or disruption by a matter beyond the control of Sauna Boutique, such as war, natural disaster, authority decision, general traffic disruption or other independent reason of Sauna Boutique.

 

 

DISPUTE SOLUTION

Any disputes and disagreements will be governed by Finnish law. Disputes will be settled by lawyers or, if necessary, by the District Court of Helsinki.

CUSTOMER SERVICE

OPENING HOURS

Monday - Sunday

11pm - 7pm

 

Unioninkatu 32

Helsinki 00100

FINLAND

© 2020 by Sauna Boutique